Archive for June, 2007

A Phew Things

Saturday, June 30th, 2007

Youtube

We got a couple of phones last night (cnnmoney wants me to do a small stunt which we’ll do later. Watch this space.) but a few things are worth mentioning until then.

1. I got the second to last one

at an AT&T store in San Rafael, California. The clerk said that many iPhone customers were first-time cellphone buyers. That’s fairly wild if true.

2. I set the phone up at 9 pm; it took AT&T until about 4:30 a.m. (according to the email they sent while I as sleeping) to activate the thing.

3. There’s been a lot of bad info about whether the SIM card in the phone can be taken out, or whether Apple worked some special mojo to make it impossible to remove it. Happily it turns out that the phone’s SIM card is easily removed with a paper clip, and pops out through a latch on the top of the phone. The manual also says that you can put the SIM card in another GSM phone—which is, apparently, the recommended solution during the next two years when you have to send the thing back to Apple for 3 business days so they can replace the battery. For more on the battery issue, see Joe Nocera’s excellent story here.

4. Is it true that, using the YouTube app, you can only search a subset of YouTube videos and not the whole site? Neither the manual nor anything else I’ve seen is clear on that, and we can’t search anything beyond the enclosed Most Viewed, Most Popular, etc. sets.

5. It took a few tries, but I was able to pair it with the Bluetooth in my 2006 BMW i325. I *think* BMW only guarantees it with 3 series post March 2007, so this was a victory. Works way better than my Treo, which was paired via a dumb hack I found online.

Steve Jobs Enters Apple Store, then Goes Back For Wife

Friday, June 29th, 2007

Allright, I know this is getting real paparazzi-ish, but check out this video of Apple CEO Steve Jobs entering the downtown Palo Alto store moments after the West Coast iPhone launch, then going back to accompany his wife, Laurene Powell Jobs:

Steve Jobs Arrives at Palo Alto Apple Store

Friday, June 29th, 2007

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No more than 15 minutes after the doors to the Palo Alto Apple store opened to sell the first West Coast iPhones, none other than CEO Steve Jobs himself arrived with his wife, Laurene Powell Jobs, by his side. Judging by the cheering and incessant noise of clicking camera shutters, you’d have thought it was Paris Hilton — not the head of a computer company — who’d arrived. Jobs was dressed in his signature nondescript outfit: black shirt and faded baseball hat, and had a faint smile on his face as he walked into the store.

It was quite a day for Apple and the man at its helm: The nationwide media coverage, the camped-out customers, the countdown (second by second) to the launch.

But what about after the iPhone glow wears off? What will the next batch of reviews (not just the first, carefully handpicked four) say about the all-touchscreen device? How will tech-savvy consumers react to a 2.5G phone they just paid $500 for?

These are questions that, for the moment, don’t seem to be on Steve Jobs’ — and happy iPhone customers — minds.

The iPhone Wait in Pictures

Friday, June 29th, 2007

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Want Free PR? Head to the iPhone Line

Friday, June 29th, 2007

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The iPhone line in downtown Palo Alto, Calif. – the heart of the Silicon Valley – isn’t just for people itching to get their hands on the pricey touchscreen gadget slated to go on sale later today. It’s also a magnet for startup CEOs, angel investors and online personalities hoping to hitch a ride on the iPhone Express.

Case in point: SmugMug, a Mountain View, Calif. photo-sharing site that’s been handing out bright red hats with the company’s logo in front of downtown Palo Alto’s Apple store. Last night, the company’s CEO, Don MacAskill, treated the hungry crowd waiting in line to 15 boxes of pizza (and, of course, to stickers with more logos).

Zooomr, another Flickr-like local site, has been streaming the scene outside the Apple store via live video since early yesterday, hoping to direct some of the iPhone attention to its site. There’s also Robert Scoble, a well-known blogger who arrived at the Palo Alto store along with his 13-year-old son at 9:30am Thursday morning, managing to not only be first in line for the iPhone but also first to be interviewed by the press. In a post on his blog filed yesterday afternoon, Scoble wrote that arriving early has “been good for PR.”

It’s no surprise that Silicon Valley startups want to be associated with the iPhone launch. After all, Apple’s cult-like effect on its fans (evidenced by the masses who have camped out outside of the company’s stores nationwide) is exactly the kind of community-like following Web 2.0 ventures need to succeed. That’s why the ones hawking their sites in front of the Apple store are hoping a little bit of the iPhone love rubs off on them too.

And just because they’re standing in line doesn’t mean they can’t get any work done. MacAskill, CEO of SmugMug, has brought six of his developers along with him to the iPhone camp-out. They’re all typing away on their (Apple) laptops, coding while they wait for the $500-$600 handset to make its debut.

Silicon Valley angel investor Jeff Clavier, who promised his wife to bring an iPhone home tonight, also hung out with the Apple crowd, though he wasn’t even planning to get in line until 2pm this afternoon.

But come 2pm, he says, “I’ll take my meetings from the line.”

Welcome to the Silicon Valley.

All Quiet on the AT&T Front

Friday, June 29th, 2007

Img_1206Steve Jobs may have advised customers to go to an AT&T store — not an Apple shop — come June 29, but it appears his iPhone-hungry fans didn’t listen.

By 10pm on Thursday night — still some 20 hours before the actual launch of the coveted touchscreen device — nearly 100 people had gathered around the flagship Apple store in Palo Alto, Calif., located just a few blocks away from CEO Steve Jobs’ house. As the night progressed, they played Scrabble, chatted with each other and ate take-out food. Many brought sleeping bags, blankets and beanbags to lounge on. Meanwhile, about ten Apple employees milled about the now-locked store in their signature black T-shirts.

But just a couple of miles away, on the corner of El Camino Real and Page Mill Road, only a bored-looking security guard (see above) could be seen at Palo Alto’s AT&T wireless shop — despite the fact that the very same phone will become available at the very same time in both places. And that, while there are 164 Apple stores nationwide, there are a whopping 1,800 AT&T shops throughout the US, guaranteeing a shorter wait.

Of course, camping out in front of an AT&T store isn’t the same as camping out under the iPhone maker’s signature lit-up apple, which decorates the company’s store windows; AT&T just doesn’t have the same frenzying effect on its customers.

Megan Dunn, a 17-year-old who had been standing in line at the Apple store since 2:30pm on Thursday, said she didn’t even consider going to AT&T to purchase the iPhone. In fact, none of the Palo Alto iPhone line-waiters asked seemed interested in moving over to the AT&T store, even if the line was shorter (as in, nonexistent) there. A rumor that none other than Steve Jobs was going to make an appearance at his hometown’s Apple store sometime today certainly didn’t help encourage anyone to switch over to the AT&T camp.

There is one logical advantage to buying an iPhone in an Apple store — earlier this week it was announced that Apple store shoppers would be able to buy two phones per customers. AT&T, meanwhile, has said it will limit devices to one per person. Customers will also be able to buy the $500-$600 handset online starting at 6pm.

In any case, the lack of camping-out-for-the-iPhone love shouldn’t concern AT&T just yet. After all, any iPhone — whether sold through Apple storefronts or even eBay — is money in the San Antonio-based carrier’s pocket, thanks to the required service plans that start at $60 per month and last a very long two years.

Live From the iPhone Line

Thursday, June 28th, 2007

Img_1192_2You may think throngs of people camping out on the street for hours on end would cause confusion and mayhem. But that’s not the case at the Apple store in Palo Alto, Calif., where the approximately 50 eager customers already gathered around the downtown shop have even devised their own numbering system to make sure everyone keeps their fair place in line.

It’s now less than 24 hours before the iPhone goes on sale across 164 Apple stores and 1800 AT&T stores nationwide. In Palo Alto – home of Steve Jobs himself – it’s 7pm, and soon-to-be iPhone owners are more-or-less neatly lined up around the block, typing away on their (Apple) laptops, sharing pizzas and waiting to get their hands on the much lusted-after handset.

At the head of the queue is 13-year-old Patrick Scoble, son of blogger Robert Scoble.

“I got here at 9:30am,” he says proudly. Luckily, school just got out for summer (no coincidence there, of course).

Others, like Shane Combest, arrived a little later in the day, around 12:30pm. A 22-year old Stanford graduate about to start his own record label, Combest says he plans to buy two iPhones (the maximum number allowed per customer) come 6pm Friday evening. Until then, he’s relying on the complimentary pizza to keep him going. As for bathroom usage, he says he’ll go to the Border’s across the street until they close.

“And I’ll try not to drink too much afterwards,” he adds, taking a bite of his pizza.

Stay tuned for more from the iPhone line….

The Missing Manual: What Every Gadget Reviewer Should Know

Thursday, June 28th, 2007

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David Pogue, iPhone reviewer for the New York Times, responds to my criticism of him, in the comments below:

There are many more books in the Missing Manual series about *Windows* than about Macintosh (see www.missingmanuals.com).

So by your calculations, my Apple reviews should be biased in a NEGATIVE way, not positive.

And I also speak on the Windows geek cruises, not just the Macintosh ones.

I don’t know whether you’re deliberately ignoring the facts or you just don’t do your homework. Either way, you’re off-base.

You also, frankly, have no business reviewing the reviews until you yourself have tried the iPhone. I would hope that by this point in your life, you’d recognize that there’s more to a product’s success than the length of its feature list.”

Bias is bias, David, and as an editor, I want to be sure none of my reviewers have it. I don’t care if it’s positive OR negative. (Indeed, I believe the rap on one of your predecessors was his constant negativity, which is just as corrosive to credibility.) You’re a fine reviewer—of everything BUT Apple stuff. You should steer clear of reviewing anything that comes out of 1 Infinite Loop.

I repeat: I’m surprised that the New York Times allows you to review Apple stuff. Just look at the list
of Apple-related how-to books you’ve authored! It’s a cottage industry!
At the very least, there should be a disclaimer every time you do an
Apple review. Whether you admit it to yourself or not, your vested
interest here is in helping Apple sell more products. If you panned the
flat-panel iMac, how could you then turn around and sell a book called The Flat Screen iMac for Dummies? (And I say this as someone who LOVED the flat-panel iMac, and was the designated TIME Magazine writer when Steve Jobs anointed TIME as the A List for that launch. More about this, much more, later.)
 

What you are doing is wrong, flat-out, flat-panel-for-non-dummies wrong, David.

And in case anyone is interested, you can already pre-order David’s
next book on Amazon now. It comes out August 15, and is called iPhone: The Missing Manual. Likewise, ditto for Big Four writer Ed Baig, of USA Today; his iPhones for Dummies book will compete with David’s. We may be dummies, but we’re not that stupid, dudes.

iPhone Blogging for Dollars

Wednesday, June 27th, 2007

Blogdollars

Apple’s iPhone has been very, very good to the blogosphere.

Whether the $500 gadget  actually sells out at Apple stores on Friday remains to be seen. But the blogs that have been fanning iPhone Fever since January can already declare a healthy windfall: Millions of extra dollars in ad-generated income have already flowed into bloggers’ pockets, thanks to record pageviews, according to estimates. And the best may be yet to come.

Pete Blackshaw, chief marketing officer at Nielsen BuzzMetrics, told me
today that the traffic generated by the phone is “higher than any
product launch we’ve monitored.” That includes the Nintendo Wii, the
surprise hit in the console wars last November, he said, which was also
huge but “nowhere close to this.” Blackshaw said that an astounding
1.5% of ALL blog posts made in the week following Steve Jobs’ unveiling
of the product, at Macworld in January, mentioned the phone.

According to Technorati, more than 305,000 posts have mentioned “iphone.”
(And, to be completely unscientific here, that compares to 238k for
“Microsoft Vista” and 387k for “al queda.”) Trying to figure out how
many pageviews those 305k mentions generated—and how much revenue—is
about as scientific as guessing the number of jellybeans in a goldfish
bowl. Estimates range from hundreds of millions to a billion pageviews.
Assuming an average $20 cpm at the bigger sites (many get more than
that), it’s easy to see how revenues to all blogs can top $2 million
thus far. And that doesn’t include ads from Apple itself, which have been appearing all over the Web.

The biggest winners? Engadget and Gizmodo, the TIME and Newsweek of the
propellerhead world.  Says Blackshaw: “Engadget was a decisive factor
in driving all the buzz.”

According to comScore qSearch, search engine traffic overwhelming went to
Engadget and Gizmodo. The big search engines delivered some 7,873,000
clickthroughs to the top 20 destinations. Of those, Apple got the
lion’s share, with 2,363,000 clicks. Next in line: Engadget, with 288k
clicks followed closely by Gizmodo.com 272k.

Ryan Block, Engadget’s editor, told Business 2.0’s Yi-Wyn Yen that
traffic has rocketed 30% since the phone’s unveiling. On the day of the
Macworld announcement, the liveblog alone cranked out 10 million
pageviews.

Since most of the traffic is to the gadget site’s front page, it’s
impossible to ascribe the whole bump to the phone, “but it absolutely
provided a healthy spike and consistent traffic drive,” said Block. He
pointed out that a Google search on “iphone” or “apple iphone” puts
Engadget in the number 2 slot.  Brian Lam, editor of Gizmodo, reported
similar traffic. His site delivered 1.8 million pageviews yesterday
“and it’s only going to get crazier. For the mainstream, this is just
building up. ”

Indeed Lam, who was in San Francisco today to hang out with justin.tv,
is planning to mount a camera on his head and send live feeds from
Apple stores on what his site has dubbed “Good Friday.” Just imagine what he can get for commercials.

The Five Worst Foods You Can Eat

Wednesday, June 27th, 2007

This is what I just had for lunch.